Privacy Policy
Last updated: 23 December 2025
1. Who I am
This Privacy Policy explains how Dawn Carrington (“I”, “me”) collects, uses and shares personal data when you visit my website or interact with me.
I am the data controller of the personal data described in this notice, where those laws apply.You can contact me about privacy matters via my Contact page.
2. What data I collect
I may collect and process the following types of personal data:
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Contact details - such as your name, email address, job title, organisation and country.
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Information you provide - for example, when you fill in a form, request a resource, book a call or email me.
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Marketing and communication information - such as your preferences and responses to emails or invitations.
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Usage and technical data - such as IP address, approximate location, device type, browser, pages viewed, links clicked and similar information, collected via cookies and similar technologies.
3. How I collect data
I collect personal data in the following ways:
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Directly from you - when you complete a form on the site, request information, subscribe to updates, book a consultation or communicate with me by email or other channels.
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Automatically - when you browse the website, where certain usage and technical data is captured via cookies or similar technologies.
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From service providers - where permitted by law and subject to your consents, I may receive limited usage data via third‑party analytics providers, such as Google Analytics, based on your interactions with this website.
4. How and why I use personal data
I only use personal data where I have a lawful basis to do so. This includes:
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To provide services and respond to enquiries - for example, to schedule and deliver consultations or send information you have requested (necessary for a contract or steps taken at your request before entering into a contract).
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To operate, protect and improve the website and my services - including understanding which content is most useful, troubleshooting issues and maintaining security.
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To send you updates you have opted in to receive - such as newsletters, articles, free guides and news about my services (consent, which you can withdraw at any time by using the unsubscribe link or by contacting me).
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To comply with legal obligations - such as record‑keeping and responding to lawful requests from authorities.
Email marketing
If you choose to tick the box to receive updates on a form, I will use your email address to send you occasional newsletters, articles, free guides and news about my services. You can unsubscribe at any time by clicking the unsubscribe link in those emails or by contacting me using the contact form on this website.
5. Cookies
The website uses essential cookies that are necessary for it to function properly. It may also use optional analytics cookies to help me understand how the site is used and to improve content.
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Essential cookies run automatically because the site would not work correctly without them.
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Non‑essential cookies (such as analytics) are only used with your consent, where required by law.
Wix and Google Analytics cookies may collect personal data such as your IP address, device information and information about how you use the site.
On your first visit, a cookie banner will explain the use of cookies and give you a choice to accept or reject non‑essential cookies. Analytics cookies are disabled by default and only set if you choose to accept them in the banner. You can change your cookie choices at any time using your browser settings and, where available, the controls provided in the banner.
6. Service providers
I do not sell your personal data. I may share it with trusted service providers who help me run the website and my business, or where this is required by law.
This includes, for example:
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Wix.com Ltd - my website host and platform provider, which provides the infrastructure and technical services that power the site.
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Google Analytics (Google LLC) - an analytics service I use to understand how visitors use the site and to improve content.
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Other providers - such as email, scheduling or cloud‑storage services used to manage communications and files.
Depending on how you interact with the site and the consents you give, these providers may process personal data such as your IP address, device information and usage data on my behalf to deliver their services.
I may also share personal data with professional advisers, regulators or law‑enforcement authorities where this is required by law or necessary to protect my rights.
7. Where your data is stored and transferred
This website is hosted on the Wix.com platform. Wix.com Ltd is a global provider and uses a combination of data centres and cloud services to deliver its platform. According to Wix’s own privacy and security information, where personal data is transferred outside the UK/EEA to a country that does not have an adequacy decision, Wix relies on appropriate safeguards such as Standard Contractual Clauses and other measures to protect that data.
In addition, I may use Google Analytics, which processes usage data on servers that may be located outside your country (such as in the US), with safeguards such as Standard Contractual Clauses, where required by law.
8. How long I keep data
I keep personal data only for as long as necessary for the purposes described in this policy, including to meet legal, accounting or reporting requirements. When personal data is no longer needed, I will delete it or anonymise it so that it can no longer be linked to you.
9. How I protect data
I use reasonable technical and organisational measures to help protect personal data, including secure hosting, encryption in transit where appropriate, access controls and limiting access to those who need it for legitimate business purposes.
10. Your rights
Depending on where you live, you may have the following rights over your personal data:
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The right to request access to a copy of your personal data.
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The right to ask for inaccurate or incomplete data to be corrected.
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The right to ask for your data to be deleted or its use restricted, in certain circumstances.
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The right to object to certain types of processing, including direct marketing.
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The right to withdraw consent where processing is based on consent.
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In the UK, the right to lodge a complaint with your data protection authority.
If you are in the UK and have concerns about how your data is handled, you can complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.
To exercise any of these rights, please contact me using the contact form on this website. I may need to verify your identity before responding.
11. Children
This website and my services are not directed at children under 16, and I do not knowingly collect personal data relating to children.
12. Changes to this policy
I may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will show when it was last revised.